Business continuity transformation for legal operations with Steven O'Donnell
Steven, Alex and Elliot discuss the challenges presented by the COVID-19 pandemic for legal operations, particularly relating to business continuity. They cover:
The history of legal operations, how it has matured as a discipline and the influence of groups such as CLOC and the ACC
Permanently mobile workforces, the challenges this creates and how to maintain personal relationships and connections in a physically separated working environment
Whether or not paper is "dead", and how the pandemic has affected this trend
The extent to which corporates should be concerned about their law firms' business continuity strategies and procedures
Why change management is more important than ever
The importance of data and metrics, both to assess the impact of disruption and to help with planning for future events
Steven's views on the future of legal operations and why collaboration, integration and data will play a key role
LINKS
Steven O'Donnell on LinkedIn: https://www.linkedin.com/in/stevenodonnell1
Mitratec's Business Continuity Transformation Center: https://mitratech.com/business-continuity-transformation-center/